Testimonials

We take great pride in ensuring that our residents’ comfort is always our top priority. Over the years, we have consistently received exceptional feedback from them, highlighting their satisfaction with our services.

Many of our previous residents have praised our commitment to creating a welcoming and homely atmosphere within the community, with specific mention of our friendly and attentive staff. Others have noted the quality of our facilities, citing the cleanliness, spaciousness, and overall comfort of their living spaces. We greatly value and appreciate all feedback from our residents, which helps us continue to improve and provide the highest level of service possible. We remain committed to ensuring that our residents feel safe, comfortable, and valued at all times.

Review: My sister and I selected the Byway House Care Home for my mother back in September 2012 because it met all her requirements at the time. The staff have looked after her very well and three have remained constant until now.

Although a small home, the residents were looked after incredibly well during the pandemic, thank you, we couldn’t have wished for more and would highly recommend.

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Review: Through her time at Byway, all the staff gave Mum the very best care and looked after her with the utmost dignity, respect and consideration. This became especially so as she was approaching the end of her life and it was of enormous comfort to us to know she was being so beautifully looked after.
Byway is a very well looked after home, with lovely decoration and a definite ‘homely’ feel. Mum was really comfortable in her lovely room, which was always kept very clean and tidy. The staff are a fantastic team and go above and beyond what their job would call for.

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Review: Mum was at Byway House for just over six years. During that time, the staff cared for her with respect and kindness. The staff were always welcoming, helpful and very supportive to both Mum and myself. The home is clean, well-maintained and always a pleasure to visit. I would recommend Byway House.

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Review: The staff at Byway House Care Home cared for our mother for just over three years. They are a remarkable team without exception. I know my mother was happy there and was treated with great kindness and respect. I would not hesitate to recommend this home to anyone; an exceptional place run by exceptional people.

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Review: Our mum was a resident of Byways for 5 years and during that time the care and kindness she received was outstanding.
The staff were always helpful and very thoughtful, supporting us as well as Mum during her final days.

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Review: I am extremely happy. Mum has never wanted to live in a residential home, but unfortunately, earlier in the year she no longer felt safe at home and since coming to live at Byway House she is very happy and so much more relaxed than she has been for a long time. The staff at the care home are all very friendly and welcoming. The managers are especially nice. Nothing is too much for them. If they can do something for Mum and the wider family, they will.

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Review: Absolutely excellent in all areas of care. I cannot find any fault. My father is extremely happy here. Very well done to all concerned.

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