We understand how upsetting it can be when you realize that someone you love is no longer able to remain in their own home or current setting. Our team at Byway is ready to help by offering comfort and reassurance to get the right advice to find the very best care for your loved one.
Our manager has a wealth of experience in caring for the elderly and oversees a fantastic team who are chosen for their kindness, passion, commitment, and dedication to delivering outstanding care for our residents. Rest assured, your loved one will receive exceptional care and be joining a wonderful “family atmosphere” at Byway House.
If you would like to find out more about Byway House, you can request our brochure here. We look forward to inviting you in to our home.
We select our staff for their integrity, friendliness, skill and professionalism but they also must share our ethos and values of love, compassion and respect for people as individuals. To maintain our very high standards of care we take great time and effort to recruitment and selection of our staff.
To ensure that we have a great team, our philosophy is ‘employ caring people – rather than – employing people to care’. Our approach focuses on spiritual as well as physical well-being and we arrange regular visits from various church groups to provide support and encouragement.
We are extremely proud to be a part of the Middleton on Sea local community, through our business, education and charity connections.
Education: We have always believed in education and ensure that all our staff are continually given the opportunity to gain new qualifications or improve on those they already have. Most of our staff are NVQ Care level 2 & 3 qualified and they all have dementia awareness & training.
Loyal Staff: Many of our staff have been with us for many years. We believe that our investment in top quality staff that are continually updating their knowledge & training has helped develop a strong team bond which is a benefit to both residents and relatives in creating a family atmosphere.