Meet The Team

We select our staff for their integrity, friendliness, skill and professionalism but they also must share our ethos and values of love, compassion and respect for people as individuals. To maintain our very high standards of care, we take great time and effort in the recruitment and selection of our staff.

To ensure that we have a great team, our philosophy is ‘employ caring people – rather than – employing people to care’. Our approach focuses on spiritual as well as physical well-being and we arrange regular visits from various church groups to provide support and encouragement.

Byway is a family-owned business, privately operated by husband-and-wife team – Nirmal and Jas Chahal. They are experienced healthcare operators with a passion for providing excellent quality of care and a homely environment for their residents. In addition to Byway House, they own The Beeches Nursing Home and Highgrove House Care home which provide residential, nursing and dementia care in Worthing. Nirmal obtained PhD in Cancer Research and worked for the NHS for over 20 years. Nirmal and Jas provide an oversight for all 3 homes supported by the full management teams in place at each of their homes.

Nirmal: each of our homes has been established for over 40 years, with a strong local reputation, and are successfully run by very experienced Management and Care Teams, who are fully dedicated and focused on best serving the needs of their residents and providing the highest standard of care. Our residents chose to make these homes their own home due to the excellent care and homely environment we offer. All our residents come to us through word-of-mouth referrals and due to the outstanding reputation we have in the area. We provide a variety of activities to meet the spiritual and physical well-being requirements and lifestyle tastes of all our residents. We put the person in the driving seat of their care.

Meet Our Team

Registered Manager

I’ve worked in care for 18 years, caring for children, adults with learning disabilities, and the elderly.

I joined Byway House in 2016 as a night shift worker. Since joining, I’ve held several care positions, including head of care, deputy and now registered manager. I hold two NVQ qualifications, including a level 5 in leadership and management. I am committed to providing a high standard of care to all residents and their loved ones. At Byway House, we value all our staff members and encourage them to further their qualifications, knowledge, and skills to provide the highest level of care. We strive to be a home from home for our residents and care for them with love, dignity, and respect.

Emma Barlow – Deputy Manager

I joined the Byway team in 2014. I have over twenty years’ experience in care including management roles. I hold my level 5 NVQ in management and social care and am trained in many areas including health and social care, safeguarding, dementia care, mental capacity act and the deprivation of liberties. I am passionate about exceptional levels of care Provided here at Byway. I strive to make sure we’re getting it right for all our residents, empowering our team and residents with our values of love compassion and respect.

Diana – Head Of Care – Days

I have over 30 years’ service at Byway House, I left management to take on the role of Head of Care. I hold many qualifications including my NVQ level 3 in health and social care. I am the champion of nutrition and hydration which I am very passionate about and has earned me my nick name… Mrs Hydrator. I am also champion of medication and continence care.

There has been many changes over the years, but Byway House continues to flourish and remains an exceptional home with amazing management and staff.

Eunah – Head Of care Nights

I have worked for Byway for more than 15 years as head of care for nights. I have many qualifications one of which is my NVQ level 3. I love my job and am passionate about the outstanding level of care that our care team always provides to our residents. It is important that our residents feel content and happy and have an enriching and fulfilling life at Byway House.

Gemma Haimes – chef

I have been at Byway house for more than 15 years, I first started on the floor as a care worker, I then decided that cooking for the residents was what I wanted to do so I transitioned over to the kitchen. Byway is a home from home, all the staff are friendly, and the team get on very well making Byway a pleasant place to work. I enjoy making homemade nutritious delights for our residents.

Marcia Hall – chef

I started at Byway in 2014 as the chef; I’ve spent my whole career caring for and cooking for residents, beginning as a night worker at a prior establishment. My love of cooking led me to a new work path, and I’ve spent many years providing home-cooked, tasty, healthy meals for residents. I also work a second job at our local butcher, where I create various buttery pastries and quiches, which I then duplicate for our Byway House residents. I like socialising with our residents and cooking meals according to their preferences.